is a custom-fit floor mat?
A custom-fit floor mat has
designed to fit specifically and perfectly to your vehicle's floor
and specifications. They may or may not be identical to the OEM mats.
provide many designs not available from the dealers and their suppliers.
When do I have to order for Christmas Delivery?
Orders received by December 10th will guaranteed to be delivered by
Christmas. We are still working on getting your Custom Floor Mats
shipped to you as quickly as possible.
order Floor Mat Guys' custom-fit floor
Mat Guys '
designs their floor mats to provide maximum coverage. We also use only
the highest quality of products available in the automotive carpet
in the production of our mats. We offer three different styles of
and many options to personalize your floor mats. The quality of the
and the craftsmanship of the floor mats guarantees that our customers
be delighted with their Floor Mat Guys' floor mats.
Floor Mat Guys' have a custom-fit floor mat for my
We have over 4000
patterns available. Browse our on-line catalog to determine what we
to fit your vehicle. applications.
I cannot find my make, model and year?
If you cannot find your
information listed, feel free to contact us by email
. We are highly qualified in producing special patterns created by our
customers. In the past, we have provide custom made floor mats for golf
carts, antique cars, farm tractor combines, boats, residential, offices
and many other non-traditional applications.
of carpet can I get my custom-fit floor mats in?
Custom-fit floor mats can
ordered from Floor
Mat Guys in rubber and vinyl as well as four styles of
style - densely
looped nylon yarn, a durable yet elegant carpet.
Our 28 oz.-
A denser, deep continuous fiber, nylon pile, super soft, carpet, also available in stain-resistant.
Our 22 oz.- A lighter duty continuous fiber nylon
style carpet at a more economical price
are the edges finished?
Floor Mat Guys'
22 oz. Continuous fiber nylon floor mats are finished in matching nylon
mesh cloth tape. Both the 28 oz. Continuous fiber nylon and the 42 oz. Berber floor mats are
finished in a matching serged yarn.
the color of the carpet match the carpet in my
Mat Guys ' provides
a wide range of colors in each style of our carpet :
Rubber mats are available in 13 different colors.
Regardless of the style
we have a color to complement your vehicle's carpet.
- Our 42 oz. Berber
4 colors to
complement any interior,
- Our 28 oz.
Continuous fiber nylon
has 7 colors to choose from, and our 28 oz. stain-resistant carpet has 7 color choices.
- Our 22 oz. Continuous fiber nylon has over 16 unique colors
What type of
embroidery does Floor Mat Guys
We offer block or Script style lettering which can be embroidered
or vertically. Embroidery is available for the drivers side mat only or
for both the drivers side and the passenger side mats. PASSENGER SIDE
MAY ONLY BE ORDERED TOGETHER WITH THE DRIVERS SIDE AND IS NOT AVAILABLE
kind of backing does Floor Mat Guys' have on
their floor mats?
On all styles of carpet except our 28 oz. stain resistant carpet,
offer a rubber nibbed backing designed to keep your floor mats from
sliding. The 28 oz. stain-resistant floormats come with a smoothed rubber backing that also provides non-slip security.
can I get with my floor mats?
On most mats, you can
embroidery, heel pads and/or grommets. Floor
Mat Guys' provides
embroidery services on any two-piece driver and/or passenger floor mats.
do I clean my floor mats?
Mat Guys' floor
mats will provide years of satisfaction with proper care. Clean the
mats regularly by vacuuming them. Our mats can be washed with mild soap
and water and hung out to dry to produce wonderful results. Do not wash
the floor mats in a washing machine, it may damage the machine.
can I order mats for my vehicle?
Just go back to the top of
Home Page and follow the step by step on-line order process under
heading on the left hand side. Click HERE to
of Payment do you accept?
We accept Visa and Master Card. We also
accept Money Orders.
will I get my floor mats?
Mat Guys' custom
floor mats are made to order and not pulled from stock. Each order will
usually ship within 2-3 business days after order is placed excluding
do you ship them?
We ship to the continental
United States via UPS Ground. We ship to Hawaii, Alaska, Military
Bases, Puerto Rico and Canada via Parcel Post. Shipping times are
usually 4-5 days to both the East and West Coasts, 2-3 days or less to
most areas in the Midwest. Typical time frame of receiving your order
within 10 business days of ordering them.
What do the
shipping charges cover (Shipping, Customs)?
The shipping charges cover
the actual ground shipping of the floor mats. It doesn't include any
extra charges like Canadian Customs Charges, Special Delivery Options,
How do I
track my order?
Just send us an e-mail and we can tell where in the order process your
custom floor mats are or if you have the UPS tracking number you can
click on the tracking link on the Floor Mat Guys home page. Just plug
in your tracking number into the form on the page that pops up when you
click the tracking link.
Are Floor Mat
Guys' mats Durable?
We use only the highest quality materials and craftsmanship for all
of our products. Wear due to normal use will vary with each individual.
However, with proper use and care, Floor
Mat Guys ' floor mats should last
you a very long time!
What kind of
warrantee do you offer?
Our floor mats are guaranteed against manufacturing defects for one
(1) year from the date of purchase.
Upon receipt of defective merchandise, you must notify us within 5
business days of your receipt of the order.
If the item is defective due to a manufacturer's defect, we will assign
you a R/A (Return
Authorization) number. NO
RETURNS WILL BE ACCEPTED WITHOUT AN R/A NUMBER. Upon the receipt
of your return, we will either correct the defect and return the
or send you a replacement at our discretion. Wear for use or abuse is
covered under our warranty.
For a complete description of our Customer Service Policy,
visit our Customer Service Page. CLICK HERE to go there now.
is Floor Mat Guys' return policy?
Mat Guys we
are fully committed to providing high quality custom-made floor mats.
Mat Guys floor mats are
custom-made to your specifications,
we do not offer refunds. We simply cannot resale them. If
you have a concern about our products then just email
us and let us know the problem. We will try to assist you as quickly
as helpfully as we can. If we determine that your floor mats need to be
returned will will assign you a R/A (Return Authorization) number
and a mailing address. NO RETURNS WILL BE ACCEPTED WITHOUT AN R/A